News Hub

Media Relations Contacts

For the news media

By email:

The best way to reach Aetna Media Relations is to send an e-mail.

The mailbox is monitored constantly from 8 a.m. to 5 p.m. (ET) and periodically in the evening and on weekends.

By phone:

Media can call the following number:

  • 860-273-0888 for corporate inquiries, including financial, litigation, corporate strategy and public affairs.

The phone lines are monitored regularly from 8 a.m. to 5 p.m. (ET), and periodically in the evening and on weekends.

Via social media:

You can engage with us on Twitter @Aetna.

Member questions or comments:
To reach Member Services [Dental, Flexible Spending Accounts, Medical, Pharmacy or Vision] … Aetna Global Benefits … or Life, Disability and Long Term Care … visit the Contact Us page or find us on Twitter @AetnaHelp. Agents monitor Twitter from 8 a.m. to 8 p.m. ET, and periodically in the evening and on weekends.

General inquiries:
For all general inquiries, contact the Aetna Switchboard at 860-273-0123